The drop down menu script is just a white box with a little scroll bar in it.
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Q:
A few of my users have reported issues with the menu like the one
below. Where the drop down menu is just a white box with a little
scroll bar in it. Can you please let me know how I might correct it
or what is wrong? We are using version 2.4.
A:
I've just checked your website. It works fine.
You can have such effect when the page entirely was not loaded yet.
So, images were not loaded yet.
If you don't want to have such effect you can try not to use back
images for the submenus.
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